PURPLE POLO

Product Details

• Returns and Exchanges

  • We want you to be completely happy with your purchase. Your unworn, unused item(s) may be returned or exchanged within 14 days of ship date. Tags should still be on garments. Please note that items received after 14 days of ship date will only be eligible for an exchange. Any defective item or incorrect shipment will be replaced at NO shipping charge to you. 

    Exchanges:
    You can return unworn, unused items within 14 days of ship date for an exchange. Tags should still be on garments. We will send you the requested item at no shipping charge to you. 
    The customer is responsible for all exchange freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier.

    Returns:
    You can also return unworn, unused items within 14 days of ship date for a refund (less the original shipping and handling fees), shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Tags should still be on garments. The refund will include the retail price paid, plus any applicable sales tax, to the credit card on the original order. Please note that items received after 14 days of ship date will only be eligible for an exchange.

    All items are subject to a 10% restocking fee
    
    The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information.

    Can I get a price adjustment on an item I've already purchased?

    As an online business our prices change in response to fashion trends, stock, promotions and demand from customers. This does mean an item can change in price after you've purchased it. If we permanently reduce the price of an item you purchased, we will happily adjust the sale price at your request within 7 days of your shipment date. The item must be the same color and size and must be in stock.

    Price adjustments are not eligible on special promotions,such as those that occur during special sales events, such as Black Friday or Cyber Monday. including %'s off (e.g., 10%, 20%, and 30% etc.) and $'s off. Previous purchases are not eligible for price adjustments - starting a week before the Thanksgiving and the week following (11/21/19 – 12/8/19)